Frequently Asked Questions

Q. How often should I have me chimney swept?

Coal fire and stoves:	Twice a year, if in constant use
Wood fires and wood-burning stoves:	Four times a year if in constant use
Gas fires:	Once a year
Oil flues:	Once a year
(figures as per HETAS)

Q. We have cream carpets and suite, how do you keep the fire area clean?

We sheet-up the area surrounding the fire and fix a thick cloth sheet over the fireplace opening. This cloth has a funnel arm through which the rods and brushes are attached. All of the soot deposits fall behind this sheet. When the sweeping is complete the sheet is removed and an industrial vacuum removes the debris.

Q. How do I prevent birds nesting in my chimney?

We fit a variety of cowls to stop this happening. The basic model is of toughened mesh construction, this is wired to your chimney pot to prevent it becoming dislodged when sweeping. Others also utilise a mesh guard to allow adequate ventilation, but also incorporate a rain guard to prevent the chimney becoming damp.

Q. We have a problem with down draughts, can you help?

Downdraughts can be caused by several different conditions. The fire opening can often be too large for the draw of the flue, cold air in the chimney can often prevent the warm air rising, and atmospheric weather conditions can restrict the flow of exhaust gases. However, the main reason for downdraughts is the position of the property; if it is on a hillside, a steep valley or surrounded by other large buildings or trees, then depending upon the direction of the wind downdraughts can occur. We fit a variety of different cowl that counter this effect.

Q. We have several chimneys that are no longer used, what do you suggest we do to prevent the ingress of rain/snow and birds?

The best plan of action for a disused chimney is to fit a cap to the top of the chimney pot. This will let the chimney breath (preventing condensation), whilst keeping it dry and free from birds and other infestations. Should the chimney ever be required to be re-opened the cap can be easily removed.

Q. I would like a specific appointment time, is that possible?

We give exact appointment times to save you waiting around. If in exceptional circumstance we are running early or late, we will phone you to make sure the revised appointment is convenient.

Q. How much do your services cost?

We have set prices for everything we do. Our rates are dependent upon the travelling involved, and the ease with which we are able to complete the work. Please call us to find out more.